|

|
NAME
|
Jennifer Gates
|
AGENCY
|
Zachary Shuster Harmsworth
|
AAR MEMBER
|
No
|
EMAIL
|
jgates@zshliterary.com
Does not accept email queries.
|
AGENCY WEB SITE
|
http://www.zshliterary.com
|

|
|

|
FICTION GENRES
|
Literary Fiction
|
Christian
|
Commercial Fiction
|
Children's
|
NONFICTION GENRES
|
History
|
Politics
|
Memoirs
|
Current Affairs
|
Pop Culture
|
Narrative
|
Psychology
|
Journalism
|
CURRENT STATUS
|
This agent is closed to queries
|
MORE INFORMATION
|
|
SPECIAL INTERESTS
|
-
She represents both commercial and literary fiction as well as a range of nonfiction.
-
Her nonfiction list includes current affairs, memoir, pop culture, psychology, narrative nonfiction, and history.
-
She is most interested in strong, distinctive voices and narratives and projects that either look at the world in a new way or shed new light on familiar topics.
|
DOES NOT REPRESENT
|
|
SUBMISSION GUIDELINES
|
|

|
FACTS/TIDBITS
|
-
She worked previously as an editor at the ReganBooks division of HarperCollins.
|
EDUCATION
|
-
Graduate of Wesleyan University
|

|
|
|
NEW DEALS
|
|
PAST/PRESENT CLIENTS
|
Your Call Is (Not That) Important to Us: Customer Service and What It Reveals About Our World and Our Lives
Author: |
|
Emily Yellin
|
Genres:
|
|
Pop Culture
|
Journalism
|
Publisher: |
|
Free Press (March 24, 2009) |
Yellin (Our Mothers War) dives into the often dysfunctional world of customer service, exploring the multimillion-dollar industry from various points of view, interviewing exasperated consumers, displeased CEOs and infuriated customer service reps themselves. She includes transcripts of agonizing telephone exchanges, such as one where an AOL rep tries to thwart a customers cancellation of his account, blog excerpts from reps who feel abused and as if they are being treated as machines and countless stories from irritated and confused managers, and readers will likely look at the industry differently and with more empathy for those who participate in it.
View book at Amazon

|
My Brother Charlie
Author: |
|
Holly Robinson Peete, Ryan Elizabeth Peete
|
Genres:
|
|
Children's
|
Publisher: |
|
Scholastic Press (March 16, 2010) |
Actor Holly Robinson Peete and her eleven-year-old daughter Ryan Elizabeth Peete's MY BROTHER CHARLIE, illustrated by Shane Evans, based on the Peete family's experiences living with Ryan's twin brother RJ who has autism.
View book at Amazon

|
Backstabbing for Beginners: My Crash Course in International Diplomacy
Author: |
|
Michael Soussan
|
Genres:
|
|
Politics
|
Memoirs
|
Publisher: |
|
Nation Books (November 3, 2008) |
Soussan, a former program associate for the United Nations, provides an insider's perspective on the U.N.'s oil-for-food scandal in this absorbing memoir.
View book at Amazon

|
|

|
|

|
LINKS
|
|
PREVIOUS AGENCIES
|
|